We process and ship all orders within 3 to 5 business days. Standard delivery typically takes 5 to 10 business days depending on your location. Expedited shipping options are available at checkout.

Free standard shipping is available on all orders over $100 within the contiguous United States. Orders shipped to Alaska, Hawaii, or US territories may incur additional shipping charges.

All orders are packaged securely to protect your helmet during transit. Once your order ships you will receive a tracking number via email so you can monitor your delivery.

Custom build orders may require additional processing time depending on parts availability and assembly. We will notify you of any delays via email after your order is placed.

At Faded Icons, our helmets are fulfilled directly from the manufacturer and are subject to real-time availability. While we make every effort to ensure all listed products are in stock, occasionally an item may become backordered or temporarily unavailable after your order is placed.

If this occurs, we will contact you within 1-2 business days via the email address provided at checkout with the following options:

— Wait for the item to be restocked (we will provide an estimated timeline when available)

— Exchange for a comparable helmet from our current inventory

— Receive a full refund to your original payment method, processed within 3-5 business days

We will never charge your card and leave you waiting without communication. If you have questions about a specific helmet's availability before placing your order, contact us at support@fadedicons.com and we'll confirm stock with our fulfillment partner before you buy.